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Customer Service

Allen Beermann

Allen Beermann

Executive Director, Nebraska Press Association Former Nebraska Secretary of State
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@Mr. Beermann served as Legal Counsel and Administrative Assistant to the Secretary of State for two years, and on September 7, 1967, was appointed Deputy Secretary of State. On January 7, 1971, Mr. Beermann was sworn into office as Secretary of State for his first four year term at age 31, and on January 9, 1991, was sworn into office for a sixth four year term. On January 6, 1995, he became the Executive Director of the Nebraska Press Association/Nebraska Press Advertising Service. Mr. Beermann was born and raised on a farm in Dakota County, Nebraska. He is a graduate ...
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Rob Bell, CSP

Rob Bell, CSP

Learn "How to Wow"
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@Rob Bell is the perfect combination of educational know-how, professional experience and humor for a speaker. His presentations are high-energy and feature real-life anecdotes, which are as fun as they are meaningful. Drawing on more than 25 years of experience in leadership roles, customer service, and training, Rob makes it simple, clear and FUN to improve customer service and gain leadership skills. Rob began teaching his Customer Service and Communication Techniques early in his tenure as the Personnel Development - Education & Training Director for Dick’s Supermarkets, Inc. He is "a recovering CPA" who worked as the Accounting Manager for ...
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Kevin Brown

Kevin Brown

Creator of The HERO Effect™
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@ Kevin’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. He grew up in Muskegon, Michigan where his blue collar roots taught him the value of hard work and determination. His resume includes an eclectic mix of career stops that ultimately led him to the purchase of a franchise at the age of seventeen. With a street-wise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom. For nearly two decades Kevin was a sales and ...
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Dan Kuester

Dan Kuester

Creating Conditions for Success
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@Dan’s explosive personality and many years of experience in all levels of leadership prove to be a powerful, educational and entertaining combination. You will not want to miss these incredibly high energy, visual and humorous seminars.Dan learned his training and leadership abilities in the US Armywhere he retired after 23 years with the rank of First Sergeant. He has used these skills while working in human resources and training departments in both the private and public sectors.He has done seminars on change management, sales, customer service and leadership in Las Vegas, Colorado, South Dakota, Minnesota, Nebraska, Michigan and Missouri. He ...
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Andy Masters

Andy Masters

Empowering Leaders & Sales/Service Professionals
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 100,000+ attendees across North America, including as keynote for the National Institute for Staff & Organizational Development Conference with over 1,400 attendees in Austin, TX. Andy has earned the prestigious Certified Speakers Professional Award of the National Speakers Association, the highest international recognition for professional speakers, achieved by less than 10% of the 5,000+ speakers worldwide. Andy has written 5 books and earned 4 degrees, including an M.A.-Human Resources Development and an M.A.-Marketing from Webster University in Missouri. He is the author ...
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John O'Leary

John O’Leary

Live Inspired
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@John O’Leary, lived through worse than most can imagine. At the age of nine, a fire exploded and burned 100% of his body. Given a one-percent chance to live, he fought extraordinary odds. John spent five months in the hospital, underwent dozens of surgeries, lost all of his fingers to amputation and had to relearn to walk, write, and feed himself. He endured, persevered, and survived – largely because others emerged, served and inspired. He now lives to share the life-giving lessons from his story in the hope that he can Spark! the extraordinary possibility of your story. John shares ...
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V.J. Smith

V.J. Smith

The Richest Man in Town
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@V.J. Smith is a professional speaker and published author. He graduated from South Dakota State University in 1978 and spent the decade of the 1980s working for the Allied Signal Aerospace Company in Kansas City. He returned to his alma mater in 1990, working for six years in the SDSU Athletic Depart-ment. He was appointed Executive Director of the SDSU Alumni Association in 1996. In January 2007 he left that position to pursue a career in professional speaking. Smith travels the country and makes over 100 speaking appearances a year. In March 2014, Meeting and Conventions Magazine named V.J. as ...
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Stephanie Staples

Stephanie Staples

Bring Your "A" Game to Work & Life!
@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoiY3VzdG9tX21ldGFfc3ViX3RpdGxlIiwic2V0dGluZ3MiOnsiYmVmb3JlIjoiIiwiYWZ0ZXIiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@Is there room for improvement in your life? Start here! Radio/TV host of Your Life, Unlimited and author of When Enlightening Strikes - Creating a Mindset for Uncommon Success, Stephanie takes personal coaching on a grand scale! She creates an experience for her audiences to make them think, feel and act in a more positive and pro-active way. Stephanie's mission is to connect with her audiences using humor, heart and passion. She speaks about real issues affecting real people and her proven A5 Success Building Strategies have been called "life changing." Simply put, they get to the mind and soul ...
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