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Empowering Leaders & Sales/Service Professionals
Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 100,000+ attendees across North America, including as keynote for the National Institute for Staff & Organizational Development Conference with over 1,400 attendees in Austin, TX. Andy has earned the prestigious Certified Speakers Professional Award of the National Speakers Association, the highest international recognition for professional speakers, achieved by less than 10% of the 5,000+ speakers worldwide.

Andy has written 5 books and earned 4 degrees, including an M.A.-Human Resources Development and an M.A.-Marketing from Webster University in Missouri. He is the author of the award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships” and his latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy has been featured on the Lifetime Television Network, PBS, Investor’s Business Daily, and Leadership Excellence Magazine.

Leadership Lessons From H-O-L-L-Y-W-O-O-D!
Andy Masters creatively uses the magical imagery of Hollywood to help leaders DEVELOP and EMPOWER organizations—while defeating the succession planning crisis–in this challenging era of having to “Do More With Less”. he will entertain and inspire your audiences with actual license-protected scenes from movies such as The Devil Wears Prada, Apollo 13, The Iron Lady—and even Frozen and Star Wars! This unique program also cites the latest research from Harvard Business Review, Deloitte, and Glassdoor to provoke REAL organizational change from every attendee. Powerful leadership principles are based on Andy’s latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy’s program provides attendees with not only an interactive multi-media experience, but also with immediate “take-home” action items to help empower millennials and future leaders in today’s new economy.

Kiss Your Customer: Why Sales & Service Are Just Like Dating &Relationships!
Andy’s flagship keynote program is based on his award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships”. Andy’s “business humor with a purpose” philosophy provides the ultimate “learn through laughter” experience for attendees. Andy takes attendees on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. He also shares examples from Fortune 500 companies to entrepreneurs on how to make amazing connections, drive repeats & referrals, and implement memorable strategies to overcome that one dangerously dissatisfied customer. Andy’s creative approaches to proven principles impact sales and improve customer loyalty immediately, while also leaving a mark on our personal lives. Enjoy this entertaining, inspirational, and impactful program!

How to STRESS Yourself Out, Be LATE For Everything, and DIE YOUNG
Tired of the same old time management and work-life balance messages? Dread no more. International Author/Speaker Andy Masters shares his humorous but thought-provoking spin on life-changing principles by presenting through his unique “What not to do” theme. Principles include over-commit to everyone, “multi-task-to-the-max”, don’t delegate, procrastinate, eat poorly, and don’t sleep. Andy helps audiences across the country become “MASTERS” of prioritization, time delegation, and work/life balance—allowing you to control your schedule, and not allowing your schedule to control you. Andy’s positive and entertaining program provides specific tools you can apply immediately so you can get MORE done, in LESS time, with HIGHER quality, and LESS stress in your career and your life. Recharge and refocus NOW….before it’s too late!

Your Employees (And Candidates) Are On Drugs
This critical, solutions-based program is presented by Award-winning author and international keynote speaker Andy Masters, MA, CSP. This shocking program exposes the nearly $1 Billion dollar fake “synthetic” urine industry which enables employees and candidates to successfully cheat employer drug tests–and it’s damaging impact on every organization during our tragic U.S. opioid crisis. Research proves the staggering time and cost impact from workplace drug usage on employee productivity, risk, safety, workers comp claims, and violence in the workplace. Precedent has now been set for legal liability against the vast majority of U.S. organizations which have not effectively screened employees and candidates amid changing marijuana laws. Most importantly, this program outlines the simple, yet critical action steps organizations must implement to stop the cheating immediately–in order to hire qualified applicants, improve employee productivity, improve workplace safety, and lessen the dangerous legal liability for their organization. The impact of this program may not only save entire organizations from legal crises, but can also help prevent yet another drug-related workforce tragedy in our country.

Things Leaders Say, is a daily guide for leaders at all levels. Today’s leaders have never been more bogged-down and distracted from incorporating true vision, planning and leading. This book will help leaders foster a positive environment in which employees truly feel appreciated, and valued. Buy Here

Kiss Your Customer, is a “business humor with a purpose” book which provides the ultimate “learn through laughter” experience for sales and service professionals. Author and international speaker Andy Masters takes the reader on a journey through the highs-and-lows world of relationship-building, utilizing the clever irony between business and romance. Buy Here

“Andy–I want to THANK YOU again for a GREAT presentation at FCCMA! The keynote was well received and complimented our conference in so many ways. I personally want to thank you for bringing the extra books to the event for my gifting to others. They also have commented back to me on how much they enjoy reading it. Again, it was so nice meeting you months before the event and staying in touch right through the event.”
Bobby Green, President, Florida City & County Managers Association

“Andy Masters’ keynote captured the audience with his ENERGY, his approachability, and his candor. Participants were engaged in every second of his high energy, focused message. The audience left not only inspired, but with techniques to achieve it. My only wish is that we would have had more time with him! FABULOUS way to conclude our great Conference!”
Becky Musil, Assoc. Dir. Nat’l Institute for Staff & Organizational Development

“We heard nothing but FABULOUS comments from the attendees who sat in on the sessions and I have no hesitation recommending you to any planner who might be looking for a speaker! You have been GREAT to work with and I hope our paths cross again in the future!!”
Tamara Spude, CMP, Visit Minneapolis

“There are certainly hundreds, if not thousands of presentations about the vital subject of leadership, but none are like Andy Masters’ ‘Leadership Lessons from Hollywood’. Andy provides the PERFECT mix of video with storytelling and words of wisdom so that the audience member can walk away with an ACTION PLAN for leadership improvement. Andy’s survey scores for this presentation were among the HIGHEST our group has ever given! ‘Leadership Lessons from Hollywood’ is a STAR!” ”
John Longstreet, President & CEO, Pennsylvania Restaurant & Lodging Association

“Your Keynote was simply AMAZING! You are a brilliant speaker! Very funny and entertaining. You kept us all engaged. Thanks so much for sharing with us!”
Tasha Smith-Roseberry, Payroll Manager, after Andy’s program to over 2,000 Employees for Johnson County (KS)

“THANKS so much for coming to San Francisco for our BABTA Education event. I received GREAT comments from many people about your presentation! I thoroughly enjoyed it as it certainly applies to me. THANKS again and I hope to see you again!”
Mark Ziegler, Vice President, Global Business Travel Association

“Andy is the most ENERGIZED speaker I’ve heard in years! The subject of leadership that he presented to our management group was not only informational and something we could use immediately, but it was presented in a way that held our attention and interest for hours!”
Jackie Dunkin, Human Resources Director, Platte Valley Medical Center

“Andy, your message was SPOT ON… INCREDIBLE energy!!!! You had the right balance of humor. Your delivery and message resonated extremely well with my audience. It was FUN and simple. You hit on every aspect, every challenge we face in business today. We could not have been more pleased. Thank you for a TREMENDOUS keynote program!”
Michael Moran, Senior Vice President, Interim HealthCare Inc.

Orlando, Florida

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